Help - Search - Members - Calendar
Full Version: getting in
Drawspace > Official Information > Support
Guest_costan_*
Hi tech support,I used this as a new topic as things have changed since my last enquiry. .'when I access the website if I click on Forums and the page comes up my name and password are next to "you were last on this site" so I clicked Go and I am Logged on.But I can't login in the usual manner.Just thought I would give you an update.thanks Costan
admin
Do you notice any difference between using the

- "login" link in the top right corner (Only visible if logged out)

and

- The username and password fields located on the front page of the forum (again, only visible if logged out)

Do they give you different errors? Are you able to log in using one but not the other?
Guest
QUOTE(admin @ Jun 6 2006, 12:09 PM) [snapback]103[/snapback]

Do you notice any difference between using the

- "login" link in the top right corner (Only visible if logged out)

and

- The username and password fields located on the front page of the forum (again, only visible if logged out)

Do they give you different errors? Are you able to log in using one but not the other?


I can't login using top right hand corner.states I havewrong password. can login on forum page "when last visited "my name and password are allready there.thanks Costan
admin
This is a very odd problem. We can't recreate it at all, and none of the other members have experienced it.

We can log in using your account on every system we have in the office (including linux). We've triple checked your account and made sure it's set up properly.

Have you tried clearing your cache and deleting your cookies? Or logging in with a different web browser?

If you have access to a second e-mail address, could you please try creating a new account and letting me know if the same problems exist?
costan
QUOTE(admin @ Jun 7 2006, 06:10 PM) [snapback]106[/snapback]

This is a very odd problem. We can't recreate it at all, and none of the other members have experienced it.

We can log in using your account on every system we have in the office (including linux). We've triple checked your account and made sure it's set up properly.

Have you tried clearing your cache and deleting your cookies? Or logging in with a different web browser?

If you have access to a second e-mail address, could you please try creating a new account and letting me know if the same problems exist?


Hi tech staff,I now have a new email and display name I am now known as robby43.I will do the profile etc and let you know how I went.bur I logged in o.k. on robby43 thanks costan.
admin
Hello Costan,

The forum is saying that your Robie43 account is still validating. Could you please validate and activate this account and confirm that it's working before we transfer your membership over?

Guest_costan_*
QUOTE(admin @ Jun 9 2006, 09:32 PM) [snapback]116[/snapback]

Hello Costan,

The forum is saying that your Robie43 account is still validating. Could you please validate and activate this account and confirm that it's working before we transfer your membership over?


an error page comes up and says I dont have to validate what do you want me to do?robby43 aka costan
admin
Just checked your account and it is now validated. We'll have your membership transfered over by the end of the day. Sorry for the trouble.
costan
QUOTE(admin @ Jun 12 2006, 11:55 AM) [snapback]136[/snapback]

Just checked your account and it is now validated. We'll have your membership transfered over by the end of the day. Sorry for the trouble.


s'mee again am logging in on Costan and am happy to stay that way robby 43 wont let me in. sorry for all the trouble. I stayed with it cos I love the site.regards costan
admin
Well... this sure is confusing smile.gif

Please let me know if your login problems ever start up again - I'd like to nail down what happened just for my own future reference.
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
Invision Power Board © 2001-2012 Invision Power Services, Inc.