Help - Search - Members - Calendar
Full Version: Log In Help
Drawspace forums > Official Information > Support
srlyons1111
I want to post a message because for weeks now I was using my AOL account and trying to log in to drawspace. It kept telling me that my password was wrong. I thought it had to be right but still it would not let me log in. I never got one single response from drawspace administrators to help me get logged in. When I finally tried to log in through Internet Explorer it took the exact same password and let me in. Yes, I feel like a fool because I guess I should have tried that long ago, but I didn't. Anyway, I am very upset that there is no better way of contacting someone when you need help, especially since you are getting my money and I didn't even have any way of canceling that! Is there a way of contacting Brenda on this matter? Can someone answer that question now that I am logged on?
andyart
I've been having the same problem for months. Admin finally managed to reset my password but I was still not able to login. I put in my user name & password & I no longer get the red message saying "member dosn't exist" but I am still faced with the login screen. If I then click on any of the folders, ie. lessons, I am once again asked to login. The only way I have gotten in this time,was to click on Reply to your question, use the login box that appears[you can't reply to a post without being logged in] & it took me straight to this reply box,with the top left bar now saying Logged in as:

I have almost given up & havn't even tried fo ages to get in, I thought I'd give it another chance today, although I noticed you still havn't had a reply [unless they have sorted you out via email.

Once in, it realy is the best site I've found of its kind, I just hope we can be sorted out.
dcorc
Could I make a suggestion?

(I run another site which uses the same software)

If you go to the front page of the site http://www.drawspace.com/forums/index.php - down on the lower right, just above "board statistics", is a link "delete all cookies set by this board"

Click on that, and then try to log in. You may well find it helps.


Dave

andyart
THANK YOU Dave ,I followed your link, deleated cookies & was able to get in on first attempt. I had previously deleated cookies on my machine & it wasn't explained that there was a link on this site.
Flooz
I also had this log on problem when I first joined, but luckily one of the topics in the technical forum suggested deleting the cookies before you attempt log on and that worked for me. Strangely now though, I don;t even have to do that? Good luck and welcome. rolleyes.gif
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
Invision Power Board © 2001-2010 Invision Power Services, Inc.